Library Tech Pages
Scanning Station Fix Scanner Problems
Now papers should slide right out
Be sure to close the feeder gently but securely
Fix the Scanners Blinking Light
When the scanners green light is blinking it will not scan.
If the Scanner Does Not Scan When You Press a Scan Button
After a stuck scan sometimes you have to clear previous scans before the scanner buttons will work. There is a button in the scanner interface program that can clear these scans.
Click on this button a couple times and try the scanner buttons again.
When I click the copy button nothing happens
Sometimes when you click a copy button the prompt or message gets stuck in the background. This typically happens because you have double clicked or clicked on something else before the prompt you wanted could come up. Remember, click once and wait. You can bring background windows to the foreground with the keyboard, just press and hold the ALT key & hit the TAB key then release.
Press ATL TAB then release and whatever is in the background will be brought to the front. Since there could be more than one window stuck in the background you may have to do this several times to find the one you want. Close or answer NO to any windows or prompts until the one you want comes up. If you don't see the prompt you need try the copy button again.
300 Hawk Drive, New Paltz, NY 12561
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