Flatbed Scanner Fix Problems
These are also printed and available next to the scanner
Lift gently and push back on the edges of the case
to open the back like this
Open the document flap and pinch the latch together and lift open like this
Now papers should slide right out
Be sure to close the feeder gently but securely
Lift and press the back part closed at
Fix the Scanners Blinking Light
If the scanner light is blinking open and re-close the scanner as if you were removing a paper jam and turn the scanner off and back on by the switch on the back.
The on off switch is on the right side of the document feeder.(see image below)
*The on off slide switch next to the cables*
If the Scanner Does Not Scan When You Press a Scan Button
After a stuck scan sometimes you have to clear previous scans before the scanner buttons will work. There is a button in the scanner interface program that can clear these scans.
Click on this button a couple times and try the scanner buttons again.
When I click the copy button nothing happens
Sometimes when you click a copy button the prompt or message gets stuck in the background. This typically happens because you have double clicked or clicked on something else before the prompt you wanted could come up. Remember, click once and wait. You can bring background windows to the foreground with the keyboard.
- Press ATL + TAB then release and whatever is in the background will be brought to the front. Since there could be more than one window stuck in the background you may have to do this several times to find the one you want.
- Close or answer NO to any windows or prompts until the one you want comes up. If you don’t see the prompt you need try the copy button again after clearing all the background windows.