Color Printer instructions here : http://library.newpaltz.edu/techpages/colorprinter.html
 

The 806x is the fastest and highest duty cycle (=most durable) printer in the HP Enterprise line of printers. 

 

Power on and off

  • It has a power button on the front in the lower left side of the main body
  • The button glows green when on
  • When it’s in sleep mode this blinks every 15 seconds
  • When in sleep mode one tap of the button will wake the printer
  • When the printer is off press and hold for half a second to power on

 

The Touch Screen Printer Panel 

When the screen is dark press the home button location a few times to wake the panel.

Panel with notes
           

  • Home Button
    • Always takes you back to this main screen
  • Messages
    • Shows you the status of the printer & if there is more than one it will switch between them.
      • Example: ‘Tray 3 empty’ and ‘Ready’ might show alternately, meaning the printer is ready but tray 3 is empty
  • Pause OR Cancel
    • If a job is coming in or a job is stuck in printer memory this is how to cancel it. (This is the best way to cancel a job)
    • If no job is being printed this pauses the printer & the screen clearly says paused.
      • (DON’T PAUSE THE PRINTER)If a student paused it you press cancel to un-pause and allow it to print again.
  • Languages
    • If you see the printer panel in French press this button and select English. (I would have disabled this button if I could!)
  • Warnings & Errors
    • This Icon shows as a yellow triangle if there is a normal issue like an empty tray BUT shows a red square when you need to do something to allow the printer to continue printing
    • Press this button and instructions will show to help you resolve the problem (see Options OR Instructions below) 
  • Options OR Instructions
    • Options from the home screen are mostly locked by a password and also mostly redundant to information that shows in Messages
    • BUT Instructions that show in this area are very useful; when there is an error it will tell you what to do with animated pictures and text.
      • You need to use the Page Down button to read through these instructions.

Loading Paper

NOTETray 1 is the custom paper feed located on the right side of the printer. We NEVER use that on the big public printers . If students need to use custom paper they MUST use the quick print station. 

  • We try not to add paper until all trays are empty but don’t leave a printer very low on paper when you leave for the night. Make sure at least one upper tray is full. This keeps paper from getting old and reduces the likelihood of paper jams.
  • The tray sizing sliders must always be set to Letter or 8.5 by 11 before adding paper
  • Only use our printer paper in the public printers. 
  • Never fill paper above the dark plastic wedge on the right side of the tray (See Image Below)
  • When refilling paper do not move the paper guide size. If the guides are not in the exact correct position the printer will not print. Not moving the guides when refilling the paper decreases the chances for this to occur. Follow the steps below. (See Video Below Image)
    • Hold the paper tightly at one side so the stack stays even
    • Fan your thumb through all the pages on the other side to put air between the pages
    • Hold the stack from the middle letting the top and bottom edges to sag down into the tray
    • Drop it into the tray

Loading trays

Watch this awesome video and remember.

 

How to tell when to change the cartridge

The printer warns us when the cartridge is getting low but  it is not very helpful. Go to the printers Supplies Status web page (see link below) & Check 3 things to know if it is OK to change the cartridge.

Any 2 out of 3 of the following indicators must be TRUE before you change the printer cartridge:

  1. There must be more than 34,500 pages printed with the cartridge (we try to get more than 40,000 pages per cartridge)
  2. The percentage in the status page must say 0% or Unknown 
  3. Or the print job quality is showing streaking or other poor quality issues

The printer web page URLs are as follows

printer web page

CHANGING THE TONER CARTRIDGE

  • Open the front of the printer and turn down the big green handle from horizontal all the way to vertical
  • Slide the cartridge out using its blue handle
  • To slide in the new Cartridge line up the hook on its top back edge with the guide in the printer
  • Slide it all the way back until it stops
  • Then push the button the the handle and turn the it up until it’s horizontal again and the cartridge locks into place
    • If the handle does not turn back to horizontal the cartridge is probably not in all the way
      • Turn the handle all the way down to take it out and insert it again

Loading Cartridge

Clearing Paper Jams

TIPS: Before you start

  • Press Warning/Error icon on the panel to get instructions if they are not showing.
  • Green Marked Knobs/Buttons show you what you can open to look for the jam. LOOK FOR THE GREEN
  • Always pull stuck paper slowly and carefully as possible so it doesn’t rip. If small peices are left behind it will continue to jam
  • You must power off the printer if you need remove the duplexer tray
  • Never remove the fuser but you can open the fuser flap to get paper

Removing the jam  (See Pictures below to identify printer part locations)

  • Check all jam locations every time except for the Duplex tray (only remove the duplexer for repeated jams)
  • Start by opening the right side doors and check every spot inside  
    • leave the right side door open untill you are done
  • Remove the toner cartridge to find stuck pages underneath it
    • There is a green knob there, turn it to move hidden or stuck pages into view
  • Open the left side door and look in the fuser flap and other spots
    • Don’t remove the Duplex Tray! Be careful the FUSER IS HOT
  • Open every paper tray to look for pages
  • Above tray 4 there is another green button to open a flap to look for stuck pages
    • Make sure the flap gets closed before closing the tray

Repeated jams

  • If printer jams repeat 3 or more times in a row POWER THE PRINTER OFF and search every stuck paper location in this guide including removing the Duplex tray BUT Never Remove Fuser
  • Doing this with the power off lets the printer cool down and may solve the problem 
  • Feel free to get one of us from the tech office for help if we are here
  • Always Report repeated jamming on the tech help form
  • If the problem does not go away put up an official out of order sign on all sides of the printer

Warnings at left door

inside the right door

Behind tray 4 transfer flap button

 

Report any tech issue that remains unresolved on the tech reporting web form

Web Form: library.newpaltz.edu/techhelp.php   

Modified 2018-10-16