Library Tech Help

If you don't find a solution in our list of technical answers below you can submit your questions directly on this form.

The library technical help form

Printing

• About the Public Printers
• Fixing common printing problems
• Setup Wireless Printing on my own laptop
• Release print jobs after printing
• My PDF document only prints a few pages
• I have printed but nothing comes out of the printer
• The PC tells me "NO PRINTERS ARE INSTALLED"
• Only the top or side of a web page prints
• My default printer is down or is busy
• The web browser crashes when I print
• How can I check on my print job
• How can I print more than one page per sheet in PowerPoint, Word, or a PDF
• There is no print button on this web browser window

Lost Files

• First check these places
• I lost a file I opened from a web page
• Heavy duty lost file recovery

Scanning

• Library Public Scanner Instructions
• How to fix common scanning problems
• Paper jam
• Won't scan and the green light is blinking
• Looks fine but does nothing when I press a button
• How can I print microcard documents

Wireless

• Wireless Networking in STL
• About
• Setup Wireless Printing
• My Wireless Print job is Not Printing
• Connecting to the wireless
• Fix wireless connecting problems
• Library Lending Laptops
• Printing
• Saving your files

Software

• Recommended Software for the Web
• Web Browsers
• Essentials Software for Web Access
• Recommended Media Software
• TextHelp Read & Write 10 Assistive Technology Software
• About Read&Write
• Features
• Video Instructions
• Terminal Services
• Login on and off
• Accessing your files from the terminal server
• Printing
• Editing a PDF document
• Connect from home
• Microsoft Office
• Where do I find the commands without menus
• Spell check in French or Spanish
• Quick guide to Word 2007
• Quick guide to Excel 2007
• Quick guide to PowerPoint 2007
• Quick guide to Publisher 2007
• Quick guide to Project 2007
• Quick guide to Access 2007

Web Problems

• Can I use the library web on my smart Phone
• Known Library Database Connection Problems
• Web Browsers
• Popup Blocker Settings
• Necessary Software to update
• Recommended Software